Are you seriously still running your own VoIP switch?

No really, are you still running your own VoIP switch?

In this article I would like to shine a light on traditional VoIP switches and how technology has moved on, leaving them, in many cases, a redundant solution.

Times have changed. It used to be that running your own VoIP switch was almost a badge of honour. Better still, having it managed by a data centre somewhere. The reality is, unless you are a large corporation, running your VoIP switch is now redundant because the alternatives are just far superior.

The financial benefits are significant in many ways. The set-up costs can be a substantial investment for some companies, an unnecessary burden. Running your own VoIP switch requires a lot of maintenance. Maintenance means you either have to employ expertise or use a third party to provide the service, both are an additional cost.

Whether you use a contractor or manage the maintenance in-house, you’ll still experience similar additional costs. To employ the expertise required, you will need to have an initial cost for recruitment, additional administrative costs, and the cost of salary for the expert. You will either pay that directly or the contracting company will pass on that cost in their fees for the service.

The additional cost doesn’t stop there. Businesses are organic. They target growth, they want to be the market leader and environmental factors may require a company to pivot and adapt to survive. A cloud-based VoIP switch the flexibility to adapt and grow with your business. With a switch platform like Connex CS, you can add and remove infrastructure as your requirements change. Running your own VoIP switch places limitations on your company’s ability to scale and grow. Should you need to scale your infrastructure quickly, you would need to upgrade hardware, which is another cost burden, not to mention, time to configure your network.

In-house VoIP switches also make it difficult for carriers to service clients that need a global footprint, or indeed, need the ability to deploy infrastructure in developing markets quickly. Furthermore, by having your own appliances in each continent that you need to service, you’re fighting economies of scale by not taking advantage of existing infrastructure.

More and more companies can compete on a national and international level, often meaning they have both a mobile workforce and a workforce operating from multiple locations. By having these capabilities in infrastructure, you can service these businesses effectively and gain a competitive advantage over your competitors.

Traditional VoIP switches don’t offer a viable solution to a mobile workforce and the costs of running multiple VoIP switches for various locations is not cost effective when compared to a cloud-based solution.

The nature of a platform like Connex CS Cloudswitch means it can manage multiple locations, nationally and internationally with ease and offer unrivalled benefits to your business.

Communication is the lifeblood of your clients’ business. When a system fails, it can have a significant effect on the productivity of your customer and damage your reputation as a carrier. By running an out-of-date infrastructure, you could be putting your company’s reputation at serious risk.

In comparison, a cloud-based VoIP switch system has redundancies built into the platform to be able to manage any system failures instantly. Such failsafe systems allow complete peace of mind to you, your employers and your clients.

Traditional VoIP switches have had their day. Technology and business have moved on meaning that in many ways, they have almost become obsolete. A mobile workforce, international business reach and a tough economic environment all mean that a VoIP carrier must deliver more from their communication system, they need it to be able to grow with their clients’ business, to be able to lower fixed costs and have unlimited flexibility. These are the reasons why a cloud-based VoIP switch is the present and the future of your infrastructure.


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